LOAN ORIGINATION SYSTEM
Accelerate Your Lending Journey with Precision and Ease
The future of Loan Origination is here.
InfoLend is transforming the way credit unions manage loan origination, offering flexibility, automation, and seamless workflows designed to put you in control.
Frictionless Lending. Built for Canada.
Lending shouldn’t feel messy. Staff shouldn’t have to jump between screens, hunt for information, or fight through rigid workflows that slow everything down. When the system doesn’t guide the lender clearly, the whole process becomes harder than it needs to be. Clean design and flexible workflows matter because they create room for lenders to do their job without friction.
Most loan systems available today were never built for Canadian credit unions. They’re generic, adapted from U.S. products, or shaped by banking models that don’t match your reality. InfoLend is different. It is built specifically for Canadian requirements, Canadian workflows, and the lending environment credit unions operate in every day.
Built Around a Clear Workflow and a Better Lending Experience
Application Manager | Unified Hub
The Application Manager is where an application is completed from start to finish. It brings borrower information, underwriting, document management, approvals, signing, and loan posting into a single, structured workspace. By keeping every step of the lending process in one place, lenders can work more efficiently, reduce handoffs, and ensure nothing is missed as an application moves through its lifecycle.
Centralized Borrower & Loan History
InfoLend provides a single, centralized view of each borrower, bringing together member information, active applications, historical loans, and related documents. Lenders can quickly see past activity and currentexposure without searching across systems, giving full context when reviewing new requests and supporting faster, more informed lending decisions.
Advanced Risk & Policy Control
InfoLend includes a standard Equifax integration for instant credit pulls, embedded directly into the lending workflow. Credit unions can define organization-wide lending limits, as well as lender-specific thresholds and safeguards, to ensure consistent oversight across all applications. Role-based workflows and configurable rules help maintain a consistent risk appetite while still allowing flexibility where it matters.
Real-Time Analytics & Reporting
Move beyond static reports. InfoLend provides real-time visibility into your lending pipeline, showing application volume, status, bottlenecks, and workload distribution across lenders. Managers can track activity at both the individual and organizational level, review historical applications and documents, and make informed decisions using live operational data.
Integration-Ready by Design
The platform supports core banking and third-party integrations based on each credit union’s environment and priorities, allowing data to flow into the lending process without unnecessary re-entry. Integration priorities can be planned and phased based on what delivers the most value to your team.
Member Profile
A complete view of each member in one screen. Pull the financial picture together with account details, liabilities, assets, and previous applications to help lenders make informed decisions faster.
Smart Workflow Management
Automate routing, task assignments, and approvals. Give your team the flexibility to reassign, escalate, and complete work without getting stuck in rigid rules.
Digital Document Management
Store everything securely in one place. No loose files, no searching, just a clean digital record that supports compliance and speeds up audits.
Platform Capabilities & Optional Enhancements
Integrated E-Signature
Enable remote document signing without requiring members to visit the branch. E-signatures help reduce paper handling, speed up approvals, and save time for both staff and members, while keeping the lending process lender-driven within InfoLend.
Role-Based Permissions & Lending Policy Controls
Control access and responsibility across the lending process with role-based permissions, including data entry, approval, and loan posting. Lending policies can be configured at both the user level and theorganization level, allowing credit unions to enforce consistent standards while still supporting flexibility based on role, experience, or authority.
Testing Environment (Included)
Every InfoLend deployment includes a testing environment for training. Teams can safely validate workflow changes and new configurations without impacting production. was thoughtfully executed. We're thrilled with the outcome.
Built for Canadian Credit Unions, With Canadian Credit Unions
InfoLend is a product of true partnership. It is the result of years of direct collaboration with our partners.
We listened to your requests for a system that handles Canadian-specific workflows, and we built features directly from that feedback. When you choose InfoLend, you are choosing a platform that evolves with you.
Ready to Modernize Your Lending Operations?
Let us show you exactly how InfoLend can fit into your workflow. Schedule a conversation with our team to explore the platform.