November News: AI Trends for 2026; Preparing for Real-Time Rail; InfoLend Analytics; Holiday Fraud Alert
This month, in our InfoNews, we’re highlighting the AI trends shaping 2026, Central 1’s essential guide to the Real-Time Rail, a powerful new Analytics feature for InfoLend, critical strategies to protect your members from holiday fraud, partner milestones and much more!
Tech Trends
Next Wave of AI: Autonomous Agents, Data Sovereignty, and Managing Risk in 2026
Generative AI has dominated headlines recently. However, a new report from the Canadian-headquartered Info-Tech Research Group suggests the landscape is shifting toward active autonomy. We are moving from tools that simply generate text to "AI Agents" capable of executing complex workflows independently. The report highlights Data Sovereignty and the rising threat of deepfakes as critical priorities. Read the full article here
Industry News
Understanding the Real-Time Rail: Central 1’s Guide for Credit Unions
The launch of the Real-Time Rail (RTR) represents a fundamental shift in how money moves across Canada. A new resource from Central 1 provides a comprehensive breakdown of this upcoming infrastructure and its specific implications. For credit unions, preparing for the RTR is not optional, it is a strategic necessity to ensure members can transact instantly and securely in an increasingly digital economy. Read the full article
Product Updates
Built Through Partner Insights
Each month brings new insights from the conversations we have with our partners, and those observations continue to shape how InfoGo grows. Rather than treating feedback as a checklist, we look at it as a window into how credit unions imagine digital banking that truly reflects their communities. That perspective guides both our short-term refinements and the longer arc of improvements already in progress.
Much of the recent dialogue has centred on making everyday interactions smoother for members. These discussions have influenced changes across navigation, transaction visibility, and administrative workflows. Although the platform already delivers the core features that credit unions rely on, the ongoing exchanges with our clients help us see where usability, efficiency, and clarity can be strengthened.
As work continues across upcoming releases, we are staying close to the questions and priorities raised by credit unions. That collaborative approach is helping us build a digital banking experience that feels aligned with how credit unions operate and how their members expect to bank online. Curious to see how these conversations have shaped our digital banking platform? Click here to book a personalized demo.
Coming Soon: Lending Pipeline Analytics
Launching this December, Lending Pipeline Analytics will give InfoLend users a clear and simple way to understand their lending activity.
You will be able to filter by lender, product, and time period, then instantly see application volumes, approval trends, turnaround times, and lender performance. Everything you need to get a quick pulse on your pipeline will be in one place.
This will be included for all InfoLend users and is designed to help teams make faster and more informed decisions without digging through reports.
To see how InfoLend can streamline your operations, book a demo with our team here .
Mobile Wallet launched for Taiwanese CU!
We’re excited to share that Taiwanese Credit Union has officially launched Mobile Wallet! With over 50% of Canadians now using mobile wallets at checkout, adoption is accelerating fast, especially among the younger demographic. As digital payments continue to become the default, features like Mobile Wallet are shaping what the next era of banking looks like as we evolve into the next era of modern banking.
If your team is interested in bringing Apple Pay and Google Pay to your members, let us know and we’ll reserve your slot for 2026!
Customer Success
Holiday Fraud Alert: Frontline Vigilance and System Controls
The holiday season is the busiest time of year for scammers, targeting vulnerable members with high-pressure tactics. The Canadian Anti-Fraud Centre has issued warnings about the latest schemes. Is your team prepared to spot the red flags?
Partner Spotlight
Lighthouse Credit Union’s Vision for Community Growth
This month, we highlight Lighthouse Credit Union and the visionary perspective of founding director Harley Gold. A recent feature in Ami Magazine captured his passion for building a financial institution where putting members first allows entire communities to thrive. Lighthouse is actively turning that vision into action, on November 30th, they supported the "Building Your Small Business" forum to provide practical guidance for local entrepreneurs. We are proud to partner with a team so dedicated to empowering people and strengthening the local economy.
What’s New at Infonancial?
Mentorship in Action: Webinar Highlights and Industry Recognition
We had the privilege of joining our partners at Virtual Internships for a live discussion on the transformative power of mentorship. Our CEO Tucker Sholtes and software developer Nabeel Alabed shared their firsthand experience of how an internship evolves into a career. The key takeaway? Mentorship isn't just about teaching skills; it's about trust.
Tucker highlighted that when a team begins to rely on an intern's contribution, that's when you know the program is working. This practical approach to growth is why we were proud to be named a "Proven Performer" in the recent VI50 Global Leaders Report.
For those who missed the webinar or want to revisit the insights, the full recording is available: https://lnkd.in/g2ESZ8xi